Welcome to our Feedback Portal. By using this service, you agree to the following:
1. Purpose
This portal is here so you can share feedback, raise concerns, or make suggestions about our services.
2. Respectful Use
Please be polite and respectful. Do not post anything offensive, abusive, threatening, discriminatory, or illegal. We reserve the right to remove or ignore feedback that breaches these rules.
3. Accuracy of Information
Only submit feedback that is truthful and based on your own experience. Do not post false, misleading, or deliberately harmful information.
4. Personal Information and Privacy
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Only include personal details that are necessary for us to respond to you.
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Do not share anyone else's personal information without their consent.
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We will handle your personal information according to our Privacy Policy, which explains how we collect, store, and use your data.
5. Our Response
We will review your feedback and aim to respond promptly. While we take all feedback seriously, we cannot guarantee a specific outcome or timescale.
6. Data Retention
We may keep a record of your feedback for as long as it is needed to address your concern and to help improve our services.
7. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page and will apply immediately.
8. Lawful Use and Termination
You agree to use this portal in line with the law. Misuse of the service may result in your access being restricted or removed.
9. Limitation of Liability
While we take steps to protect your information and respond to feedback, we are not responsible for any loss or damage that may result from your use of the portal.
By submitting feedback, you confirm that you understand and agree to these Terms.
